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International Customer service
TEFT Technology Private Limited
Join the TEFT Technology Private Limited team as a Full Time International Customer service on Erekrut, specializing in International Customer service in the IT-ITeS industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Maharashtra- Mumbai
Customer Service
Vacancies- 10Interested Candidates - 190Customer HandlingCustomer Queries HandlingCustomer Relationship ManagementCustomer RetentionCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportInternational Customer ServiceInternational Customer SupportInternational Outbound+ 11 More
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Personal Details
Gender is required
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Work Experience is required
Industry is required
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Please select at least one skill
International Customer service Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
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Job Description
- Serve as the primary point of contact for international customers
- Respond to inquiries and provide support via phone, email, and chat
- Assist customers with product information, order processing, and technical issues
- Collaborate with sales and marketing teams to facilitate international business operations
- Maintain customer records and update databases with relevant information
- Identify and escalate complex issues to the appropriate department for resolution
- Stay up-to-date on company products, services, and policies
- Provide feedback to management on customer trends and suggestions for improvement
- Work closely with logistics team to ensure timely delivery of products
- Must have excellent communication and problem-solving skills
- Fluency in additional languages is a plus
