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Customer Care Executive
Fast Info Pvt Ltd
Join the Fast Info Pvt Ltd team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the IT-ITeS industry. We are seeking talented individuals with a passion for Sales Process Outsourcing and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
West Bengal-Kolkata
Telecalling executive: Sales & Marketing.
Vacancies- 50Interested Candidates - 78B2B SalesClient HandlingClient Handling and CommunicationCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer HandlingCustomer Relation ManagementCustomer RelationsCustomer Relationship Management+ 9 More
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Customer Care Executive Screening Questions
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Job Description
- Provide excellent customer service and maintain positive relationships with clients
- Respond to customer inquiries, concerns, and complaints in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Handle high volume of incoming calls and emails
- Resolve customer issues and escalate complex problems to the appropriate department
- Keep accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on company products, services, and policies
- Follow up with customers to ensure their needs have been met
- Maintain a high level of professionalism and empathy in all customer interactions.
