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Customer Service

Grace Staffing Services

10-15 Lakhs

Freshers (0-1) Years

Maharashtra- Mumbai (+1)

Customer Service

Vacancies- 10 Interested Candidates - 144 Call HandlingCalls HandlingCustomer Handling+ 15 More
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Personal Details

Customer Service Screening Questions

Job Description

ob Description:

Grace Staffing Services seeks a skilled French Language Interpreter for our voice process in the travel sector. This position is based in our Thane, Mumbai office and requires on-site presence.


Responsibilities:

  • Provide accurate interpretation in French and English for travel-related inquiries.
  • Ensure high customer satisfaction through effective communication.
  • Collaborate with team members to meet quality standards and service level agreements.

Requirements:

Language Proficiency:

  • French: C1 - C2 level
  • English: C3 - C2 level

Qualifications:

Minimum HSC with 6 months of relevant experience OR fresh graduates with strong French and English skills.

Experience:

  • Prior interpretation experience preferred but not mandatory.

Interview Process:

  • HR Interview
  • AMCAT Assessment
  • Written Test
  • Operations Round

Work Schedule:

  • 24/7 rotational shifts
  • 2 rotational weekly offs

Key Skills:

  • Excellent verbal communication in French and English
  • Strong customer service orientation
  • Ability to thrive in a fast-paced environment
  • Good problem-solving skills and attention to detail

Benefits:

  • Competitive salary package
  • Professional development opportunities
  • Supportive work environment
  • Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift
  • US Shift

 

NOTE:

  • Candidates should be born and brought up in India; migrants will not be entertained.
  • Candidate should have professional experience of 6 Months and should be a DELF C1 certified.

Industry

Transportation

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office
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