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Customer Service
Grace Staffing Services
Join the Grace Staffing Services team as a Full Time Customer Service on Erekrut, specializing in Customer Service in the Transportation industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
10-15 Lakhs
Freshers (0-1) Years
Maharashtra- Mumbai (+1)
Customer Service
Vacancies- 10Interested Candidates - 144Call HandlingCalls HandlingCustomer HandlingCustomer Relation ManagementCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer Support ExecutiveEffective communicationFrenchFrench language proficiencyProblem SolvingTravel Sales HandlingVoice ProcessVoice Support+ 15 More
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Job Description
ob Description:
Grace Staffing Services seeks a skilled French Language Interpreter for our voice process in the travel sector. This position is based in our Thane, Mumbai office and requires on-site presence.
Responsibilities:
Provide accurate interpretation in French and English for travel-related inquiries.
Ensure high customer satisfaction through effective communication.
Collaborate with team members to meet quality standards and service level agreements.
Requirements:
Language Proficiency:
French: C1 - C2 level
English: C3 - C2 level
Qualifications:
Minimum HSC with 6 months of relevant experience OR fresh graduates with strong French and English skills.
Experience:
Prior interpretation experience preferred but not mandatory.
Interview Process:
HR Interview
AMCAT Assessment
Written Test
Operations Round
Work Schedule:
24/7 rotational shifts
2 rotational weekly offs
Key Skills:
Excellent verbal communication in French and English
Strong customer service orientation
Ability to thrive in a fast-paced environment
Good problem-solving skills and attention to detail
Benefits:
Competitive salary package
Professional development opportunities
Supportive work environment
Job Types: Full-time, Permanent
Benefits:
Health insurance
Provident Fund
Schedule:
Evening shift
Night shift
Rotational shift
US Shift
NOTE:
Candidates should be born and brought up in India; migrants will not be entertained.
Candidate should have professional experience of 6 Months and should be a DELF C1 certified.