Apply via OneDayHire - Fastest Job Connect Starts Here!
Customer support executive
VIBGYOR MANAGEMENT CONSULTANT
Join the VIBGYOR MANAGEMENT CONSULTANT team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Maharashtra- Mumbai
Sales
Vacancies- 15Interested Candidates - 249Call HandlingCalls HandlingCold CallingCustomer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer ServiceCustomer SupportCustomer Support ExecutiveSalesSales ActivitiesSales and MarketingSales ManagementSales Planning+ 12 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer support executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide exceptional customer service support via phone, email, and chat
- Resolve customer inquiries and complaints in a professional and timely manner
- Maintain a high level of product knowledge to assist customers with their needs
- Collaborate with other departments to ensure a seamless customer experience
- Identify and escalate priority issues to management as needed
- Document all customer interactions and resolutions accurately
- Assist with customer feedback and suggest improvements to enhance the overall customer experience
- Stay up-to-date on company policies and procedures to provide accurate information to customers
- Work efficiently in a fast-paced environment while maintaining a positive attitude
- Prioritize and manage multiple customer inquiries simultaneously
