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BPO Executive

Ideal placement counsultency

0-3 Lakhs

Freshers (0-1) Years

Uttar Pradesh- Noida

BPO

Vacancies- 10 Interested Candidates - 33 BPOCold CallingConfidence+ 5 More
View Job Description

Personal Details

BPO Executive Screening Questions

Job Description

- Act as a liaison between clients and the outsourcing company
- Handle incoming and outgoing calls
- Resolve customer complaints and queries in a timely manner
- Maintain customer satisfaction by providing excellent service
- Process customer orders and transactions accurately
- Monitor and analyze call center metrics to improve performance
- Communicate effectively with team members and management
- Ensure compliance with company policies and procedures
- Provide feedback and suggestions for process improvement
- Stay updated on industry trends and best practices

Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office
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