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Patient Relationship Officer
AK Global Management Services
Join the AK Global Management Services team as a Full Time Patient Relationship Officer on Erekrut, specializing in Patient Relationship Officer in the Healthcare industry. We are seeking talented individuals with a passion for Business Process Management and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Gujarat-Ahmedabad
BPO
Vacancies- 5Interested Candidates - 134B2B Lead GenerationB2B SalesB2C SalesBPOBPO ServicesCold CallingTelesales+ 4 More
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Job Description
ob Title: Patient Relationship Officer
Location: Ahmdabad
Salary: Up to 20k CTC
Benefits:
• Provident Fund (PF)
• Employee State Insurance (ESI)
• Paid Leaves/Leave Encashment
Workdays: 6 days a week (Sunday off)
Job Description:
We are seeking a highly skilled and empathetic Patient Relationship Officer to join our team. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive approach to listening.
Key Responsibilities:
• Make outbound calls to patients to check on their well-being and medicine requisition
• Follow up with patients regarding their health and doctor checkups
• Register and answer patient inquiries, resolve complaints, and provide information
• Maintain records of customer interactions and transactions in CRM
• Update conversations in CRM and share feedback with concerned teams
• Handle patient complaints and pacify them
Requirements:
• Graduate degree
• 1 years of experience in voice calling
• Good communication, empathy, and problem-solving skills
• Ability to listen proactively and handle work well
• Language skills: English and Hindi
How to Apply:
If you are a motivated and compassionate individual, please contact
