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Key Responsibilities
● Act as the point of contact for clients for digital management matters that includes -
○ Social Media Management
○ Online Reputation Management
○ Performance Marketing
○ Digital Content Creation
○ Influential Marketing
○ SEO
○ Website Optimization & Mgt.
● Build strong, long-term client relationships and maintain frequent contact ● Set digital
strategies for your assigned customers, considering their specific requirements
● Suggest, design and implement digital projects to increase customer ROI ● Address
client queries effectively and in a timely manner
● Optimize web content to increase traffic and improve SEO
● Present social media strategies to clients
● Report on web performance metrics
● Analyze digital campaigns success
● Stay up-to-date with digital technology trends
● Leading clients' campaign digital marketing & creative campaigns, overseeing technology
projects and unifying possibiilties across these areas ● Managing Account directors and
Group Accounts managers to drive Client success and strengthen team communication
● Driving operational efficiency and quality output for the client accounts at the agency
across India, US & Canada geographies
● Upselling and cross selling to clients time to time with a provided P&L while driving
targets with BD & Sales Teams
Comfortable in working cross functionally with design and technical teams to meet
client goals
● Looking into smooth functioning of client reporting, monitoring performance indicators
(both internal and external)
● Reporting to the leadership on the Account team’s performance and growth of a
particular account.
● Identifying new opportunities for growth.

Experience: 3-5 Years