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Chatt Support Executive
Vahan Technologies India Private limited
Join the Vahan Technologies India Private limited team as a Full Time Chatt Support Executive on Erekrut, specializing in Chatt Support Executive in the Office Management, Training & HR industry. We are seeking talented individuals with a passion for IT Services and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+8)
BPO
Vacancies- 50Interested Candidates - 79BPOBPO SalesBPO TrainingCustomer Care+ 1 More
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Personal Details
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Chatt Support Executive Screening Questions
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Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Serve as the first point of contact for customer inquiries and technical issues via chat
- Communicate effectively with customers to provide solutions and assistance promptly
- Resolve customer complaints and ensure customer satisfaction
- Collaborate with the tech team to assist in troubleshooting technical issues
- Maintain up-to-date knowledge of the company's products and services
- Document customer interactions and feedback to improve processes and procedures
- Handle multiple chat conversations simultaneously while maintaining a high level of professionalism
- Adhere to company policies and procedures regarding customer interactions
- Participate in training and development programs to enhance customer service skills
- Work towards achieving customer service targets and KPIs.
For more deatails can share resume in whstapp No + 918121623636
