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Customer relationship manager
Dr. D Pharma
Join the Dr. D Pharma team as a Full Time Customer relationship manager on Erekrut, specializing in Customer relationship manager in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Haryana-Panchkula
Customer Service
Vacancies- 1Interested Candidates - 178Client RelationshipClient Relationship BuildingClient Relationship ManagementClient ServiceCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer FocusEffective communicationOrganization SkillsPublic Relations+ 11 More
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Personal Details
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Please select at least one skill
Customer relationship manager Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
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Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
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Job Description
- Build and maintain relationships with clients by providing exceptional customer service
- Act as a liaison between clients and the company to ensure smooth communication and satisfaction
- Address customer inquiries and resolve issues in a timely and professional manner
- Manage client accounts and keep detailed records of all interactions
- Collaborate with sales and marketing teams to develop strategies for customer retention and growth
- Conduct regular check-ins with clients to gather feedback and identify opportunities for improvement
- Stay informed about industry trends and competitors to better serve clients
- Participate in meetings and trainings to enhance customer relationship management skills
- Use CRM software to effectively manage client information and track progress
- Represent the company at industry events and conferences to promote our products and services
