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Designation – Server Support Engineer-IT/ Asst. Support Eng. -CP

Education – Any Technical Graduate (BE-Computer, BSE-IT OR BSC-Computer science)

Experience – 0 to 1+ years. (Fresher candidates also apply)

Working – Monday to Saturday Salary – IT -18000 CTC/ CP-16000/-

Joining – Immediately

Note:- Candidates should be flexible to work on weekends. They will be eligible to get any day as a weekly off during the week.

Job Responsibilities

• Should have sound knowledge of Desktop/Laptop support, hardware & networking concepts.
• Address user tickets regarding hardware, software, and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs

Record technical issues and solutions in logs