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Chatt Support Executive

Vahan Technologies India Private limited

3-6 Lakhs

Freshers (0-1) Years

Delhi-New Delhi

ITES / BPO

Vacancies- 100 Interested Candidates - 258 Chat ProcessChat SupportChat Support Specialist+ 4 More
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Personal Details

Chatt Support Executive Screening Questions

Job Description

- Provide assistance and resolution to all customer inquiries and issues through various communication channels
- Maintain a high level of professionalism and customer service during all interactions
- Communicate effectively with customers to gather necessary information and troubleshoot problems
- Document all interactions and solutions accurately in the system for future reference
- Collaborate with other team members to ensure timely resolution of customer issues
- Identify opportunities for process improvements and escalate to management as needed
- Continuously strive to enhance the customer experience and satisfaction
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Follow company guidelines and procedures to ensure seamless customer support
- Proactively reach out to customers to ensure their needs are being met and issues are resolved in a timely manner.

For more detals contcat us on whstapp for asistant  Contcat No - +918121623636

Industry

Office Management, Training & HR

Functional Area

Communication

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Home
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