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Customer support Executive
Webtone Technologies
Join the Webtone Technologies team as a Full Time Customer support Executive on Erekrut, specializing in Customer support Executive in the IT-ITeS industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 50Interested Candidates - 261Customer Care ServiceCustomer EngagementCustomer ExperienceCustomer Feedback IntegrationCustomer FocusCustomer HandlingCustomer InteractionCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer RelationshipCustomer SupportCustomer Support Executive+ 10 More
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Personal Details
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Please select at least one skill
Customer support Executive Screening Questions
Job role experience is required
Qualification is required
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Relocation preference is required
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Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Handle customer inquiries via phone, email, and live chat
- Provide information about products and services
- Resolve customer complaints and issues in a timely manner
- Identify and escalate priority issues to the appropriate department
- Maintain a positive and professional attitude towards customers
- Keep accurate records of customer interactions and transactions
- Assist in the development of customer service policies and procedures
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Meet or exceed customer service goals and targets
