Apply via OneDayHire - Fastest Job Connect Starts Here!
customer support executive
Techno task
Join the Techno task team as a Full Time customer support executive on Erekrut, specializing in customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Madhya Pradesh-Bhopa..
Customer Support
Vacancies- 10Interested Candidates - 152BPOBPO ServicesCustomer AssistantCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer HandlingCustomer OrientationCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer RelationshipCustomer ServiceCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communication+ 14 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
customer support executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide top-notch customer support via phone, email, and live chat
- Assist customers with technical issues and inquiries regarding our products and services
- Troubleshoot problems and find quick solutions to ensure customer satisfaction
- Maintain a positive and professional attitude while dealing with challenging situations
- Keep thorough and accurate records of customer interactions and resolutions
- Collaborate with other team members to improve customer service processes and communication
- Stay updated on product knowledge and company policies to provide accurate information to customers
- Identify trends in customer issues and provide feedback to the management team for improvement
- Handle customer complaints and escalate issues to the appropriate department when necessary
- Provide regular reports on customer feedback and satisfaction levels to management.
