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Process Trainer

Mervice infotech

0-3 Lakhs

1-3 Years

West Bengal-Kolkata

Customer Service

Vacancies- 3 Interested Candidates - 186 Effective communicationNegotiation SkillsOrganization Skills+ 12 More
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Personal Details

Process Trainer Screening Questions

Job Description

- Conduct training sessions on company processes and procedures for new and existing employees
- Develop training materials, including presentations, manuals, and job aids
- Assess training needs and conduct gap analysis to identify areas for improvement
- Collaborate with department heads to customize training programs based on specific needs
- Monitor and evaluate employee performance to ensure understanding and application of training
- Provide feedback and coaching to employees to enhance their skills and knowledge
- Keep updated on industry best practices and incorporate into training programs
- Organize and facilitate group activities and discussions to reinforce learning
- Maintain accurate records of training attendance and performance evaluations
- Communicate regularly with management to provide updates on training progress and outcomes.

Exp- 1+ Years

Salary- 28k

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office
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