Apply via OneDayHire - Fastest Job Connect Starts Here!
Customer Support
NJ Technology
Join the NJ Technology team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 1Interested Candidates - 289Customer AssistantCustomer CareCustomer HandlingCustomer InteractionCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer RelationsCustomer RelationshipCustomer Relationship ManagementCustomer ServiceCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communication+ 12 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Support Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide excellent customer service and support to clients through phone, email, and chat
- Respond promptly to customer inquiries and resolve issues efficiently
- Troubleshoot technical problems and escalate complex issues to the appropriate teams
- Keep accurate records of customer interactions and transactions
- Communicate product updates and changes to customers in a clear and professional manner
- Collaborate with the sales and engineering teams to ensure customer satisfaction
- Identify opportunities to improve processes and enhance the overall customer experience
- Stay up-to-date on company products and services to provide accurate information to customers
- Maintain a positive and helpful attitude in all customer interactions
- Meet or exceed customer support metrics and goals.
