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Customer Service Agent
Alvineient Consultant Pvt. Ltd.
Join the Alvineient Consultant Pvt. Ltd. team as a Full Time Customer Service Agent on Erekrut, specializing in Customer Service Agent in the Insurance industry. We are seeking talented individuals with a passion for Insurance and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
Freshers (0-1) Years
Maharashtra-Pune
Insurance
Vacancies- 30Interested Candidates - 19Client Relationship ManagementCustomer RelationshipCustomer Relationship ManagementCustomer ServiceCustomer Service RepresentativeCustomer Service SkillsField Insurance SalesGeneral InsuranceInsurance SalesLife Insurance SalesNegotiation SkillsTarget Achievement+ 9 More
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Customer Service Agent Screening Questions
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Job Description
1. Sales Generation:
Proactively identify and generate new leads.
Conduct sales presentations and meetings with potential clients.
Close sales and achieve monthly targets.
2.Customer Relationship Management:
Build and maintain strong relationships with clients.
Provide excellent customer service and follow up on policy renewals.
Address client inquiries and concerns promptly and effectively.
3.Product Knowledge:
Maintain a thorough understanding of insurance products and services.
Stay updated on industry trends and competitor products.
Educate clients on the features and benefits of various insurance policies.
4.Documentation and Compliance:
Ensure accurate documentation of sales activities and client interactions.
Adhere to all regulatory and compliance guidelines.
Assist clients with policy applications and paperwork.
5. Requirements:
Proven experience in insurance sales or a related field.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently and as part of a team.
Goal-oriented and driven by sales targets.
