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Process Executive (Voice)
Omega Health Care
Join the Omega Health Care team as a Full Time Process Executive (Voice) on Erekrut, specializing in Process Executive (Voice) in the Healthcare industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Tamil Nadu-Chennai
Customer Service
Vacancies- 100Interested Candidates - 120Call HandlingCalls HandlingCold CallingCustomer CareCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer RelationCustomer RelationsCustomer SupportCustomer Support ExecutiveEffective communicationTelecallerVoice Support+ 15 More
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Process Executive (Voice) Screening Questions
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Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Handle a high volume of inbound and outbound calls
- Provide exceptional customer service and support
- Follow defined processes and procedures accurately
- Identify and escalate priority issues as needed
- Document all customer interactions in a clear and concise manner
- Meet and exceed performance metrics and targets
- Ability to multitask and prioritize tasks effectively
- Collaborate with team members to achieve team goals
- Stay updated on product knowledge and process updates
- Flexible to work in rotational shifts and weekends
