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Customer Support

Furms

Join the Furms team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

0-3 Lakhs

1-3 Years

Karnataka-Bangalore

Customer Support

Vacancies- 25 Interested Candidates - 109 Analytical SkillCall HandlingCustomer Assistant+ 11 More

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Name *

Phone Number *

Email *

OTP *

Personal Details

Gender *

Resume *

Work Experience *

Industry *

State *

City *

Skills *

Customer Support Screening Questions

Years of experience in Job Profile? *

What is your highest level of education? *

Which tasks have you handled in the Customer Support role? *

Which industries/sectors have you worked in the Customer Support role? *

What is your current salary? *

What is your expected salary? *

Are you available to start immediately? *

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Are you comfortable relocating to the job location? *

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Recruiter Ratings

3.7

out of 5

2397 Ratings

820

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693

255

Job Description

- Provide exceptional customer service through phone, email, and live chat
- Answer customer inquiries regarding products, orders, and shipping
- Handle and resolve customer complaints in a professional and timely manner
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Assist with administrative tasks as needed
- Meet or exceed customer service SLAs and KPIs
- Work flexible hours including weekends and holidays as needed.

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office