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Customer Support Executive
Hirementum
Join the Hirementum team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Uttar Pradesh-Luckno..
Customer Support
Vacancies- 100Interested Candidates - 150Customer AssistantCustomer CareCustomer Care ExecutiveCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer SupportCustomer Support ExecutiveSupport ExecutiveSupport Services+ 8 More
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Personal Details
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Customer Support Executive Screening Questions
Job role experience is required
Qualification is required
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Current Salary is required
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Relocation preference is required
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Job Description
- Provide exceptional customer service by addressing inquiries and resolving issues efficiently and professionally
- Act as the primary point of contact for customers via phone, email, and live chat
- Demonstrate a strong understanding of Hirementum's products and services to provide accurate information to customers
- Collaborate with other departments to ensure timely resolution of customer concerns
- Maintain a high level of customer satisfaction by actively listening to customers and providing personalized solutions
- Document customer interactions and feedback to improve overall service quality
- Assist with customer onboarding and training to ensure a smooth transition onto Hirementum's platform
- Stay up-to-date on industry trends and best practices to better assist customers
- Effectively multitask and prioritize tasks in a fast-paced environment
- Uphold Hirementum's values and mission by delivering excellent customer support at all times.
