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Customer Support Associate
Pro Consultancy
Join the Pro Consultancy team as a Full Time Customer Support Associate on Erekrut, specializing in Customer Support Associate in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Rajasthan-Jaipur
Customer Support
Vacancies- 1Interested Candidates - 147Customer CareCustomer Care ExecutiveCustomer Care ServiceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communication+ 8 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Support Associate Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
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Job Description
- Provide excellent customer service and support through phone, email, and chat
- Address customer inquiries, complaints, and technical issues in a timely and professional manner
- Investigate and resolve customer concerns while maintaining a positive and empathetic attitude
- Collaborate with other teams to ensure prompt and accurate resolution of customer issues
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product and service offerings to effectively assist customers
- Assist in the development and improvement of customer support processes and procedures
- Identify and escalate complex issues to the appropriate team members
- Meet or exceed customer satisfaction and performance targets
- Participate in ongoing training and development programs to enhance customer support skills.
Minimum Qualification: 12th pass
Required Documents: Must Have document: Adhar card, Pan card, Marksheet 10th 12th,Passbook, resume
