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International Voice
Sutherland
Join the Sutherland team as a Full Time International Voice on Erekrut, specializing in International Voice in the BPO industry. We are seeking talented individuals with a passion for B2B & B2C and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
Freshers (0-1) Years
Telangana-Hyderabad
BPO
Vacancies- 20Interested Candidates - 6Attention to DetailCall HandlingCall MonitoringCalls HandlingCold CallingEffective communicationInbound SupportOrganization SkillsOutbound CallingTelecallerVoice Support+ 8 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
International Voice Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Handle inbound and outbound calls in a professional and courteous manner.
- Provide accurate information and assistance to international customers regarding products and services.
- Assist with resolving customer inquiries and concerns in a timely manner.
- Utilize excellent communication skills to build rapport with customers from different cultural backgrounds.
- Meet and exceed performance metrics to ensure customer satisfaction and retention.
- Collaborate with team members and supervisors to improve operational efficiency.
- Maintain a positive attitude and adhere to company policies and procedures.
- Stay updated on product knowledge and industry trends to better serve customers.
- Take ownership of customer issues and see them through to resolution.
- Available to work in a fast-paced and dynamic environment with flexibility in scheduling.
