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Customer Support Executive
VU Job Solution
Join the VU Job Solution team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 10Interested Candidates - 145Chat SupportChat Support SpecialistCustomer FocusCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer Relationship ManagementCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communication+ 11 More
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Personal Details
Gender is required
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Work Experience is required
Industry is required
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Please select at least one skill
Customer Support Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
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Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
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Job Description
- Provide excellent customer service and support to clients via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues effectively
- Maintain a high level of professionalism and empathy when dealing with customers
- Document all interactions with customers in the CRM system
- Identify and escalate priority issues to the appropriate team members
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Meet and exceed key performance indicators related to customer satisfaction and response times
- Continuously seek opportunities for improvement in customer support procedures
- Follow up with customers to ensure their issues have been resolved satisfactorily.
