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Customer Support
Vahlay Consulting
Join the Vahlay Consulting team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Gujarat-Ahmedabad
Customer Support
Vacancies- 5Interested Candidates - 212Customer EngagementCustomer FocusCustomer HandlingCustomer InteractionCustomer ProfilingCustomer Queries HandlingCustomer RelationsCustomer ServiceCustomer SupportCustomer Support ExecutiveEffective communication+ 8 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Support Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2415 Ratings
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Job Description
- Provide exceptional customer support via phone, email, and chat
- Address customer inquiries and issues in a timely and professional manner
- Document and track customer interactions and resolutions using our CRM system
- Collaborate with other team members to resolve complex customer problems
- Maintain a positive and helpful attitude in all customer interactions
- Stay up-to-date on company products, services, and industry trends
- Assist with training new team members on customer support procedures
- Proactively identify opportunities for improvement in customer support processes
- Meet established performance metrics for customer satisfaction and resolution times
- Continuously seek feedback from customers to improve overall service quality.
