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Customer support executive
Heaven Consultancy
Join the Heaven Consultancy team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Confidential
Freshers (0-1) Years
Tamil Nadu-Chennai
Customer Support
Vacancies- 10Interested Candidates - 63Customer HandlingCustomer InteractionCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationInbound SupportSupport ExecutiveVoice Support+ 7 More
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Customer support executive Screening Questions
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Job Description
-Respond to customer inquiries via phone, email, and live chat
-Provide exceptional customer service and build positive relationships with clients
-Handle and resolve customer complaints in a professional and timely manner
-Educate customers on products, services, and company policies
-Maintain accurate records of customer interactions and transactions
-Identify and escalate priority issues to management
-Stay up-to-date on company offerings and industry trends
-Collaborate with other team members to ensure seamless customer experience
-Assist with onboarding new customers and provide technical support when needed
-Work closely with sales and marketing teams to promote client retention and satisfaction.
