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Customer support executive
Fitspire
Join the Fitspire team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi
Customer Support
Vacancies- 2Interested Candidates - 46Client HandlingCold CallingCustomer Relation ManagementCustomer RelationsCustomer RelationshipCustomer SatisfactionCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationEmail SupportInbound and Outbound ProcessInbound SupportInterpersonal SkillsTelecaller+ 15 More
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Customer support executive Screening Questions
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Job Description
- Provide exceptional customer service and support via phone, email, and chat
- Resolve customer inquiries, complaints, and issues in a timely and professional manner
- Assist customers with product information, order status, and account management
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate department
- Stay up-to-date on product knowledge and company policies to better assist customers
- Contribute to a positive and collaborative team environment
- Meet or exceed performance goals and customer satisfaction metrics
- Willingness to work flexible hours, including evenings and weekends, as needed.
