Apply via OneDayHire - Fastest Job Connect Starts Here!
Call Center Executive
Ovum Hospitals
Join the Ovum Hospitals team as a Full Time Call Center Executive on Erekrut, specializing in Call Center Executive in the Healthcare industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Karnataka-Bangalore
Business Process Outsourcing
Vacancies- 5Interested Candidates - 53B2C SalesCall CenterCall Center OperationsCall HandlingCall MonitoringCalls HandlingCold CallingEffective communicationInbound SalesNegotiation SkillsOutbound SalesSales and MarketingTelecalling+ 10 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Call Center Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Handle inbound and outbound calls in a professional and friendly manner
- Provide information to patients and assist them with scheduling appointments
- Perform follow-up calls to ensure customer satisfaction and resolve any issues
- Update patient records accurately and maintain confidentiality
- Collaborate with the medical team to coordinate patient care
- Respond to inquiries via phone, email, and chat
- Meet and exceed performance goals for call volume and customer service
- Maintain a positive attitude and promote Ovum Hospitals' values
- Stay current on hospital services and policies
- Work in a fast-paced environment and multitask effectively
