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Customer support executive
Majestic Wings
Join the Majestic Wings team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+1)
Customer Support
Vacancies- 50Interested Candidates - 58Call HandlingCustomer AssistantCustomer CareCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationshipCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationTime management+ 11 More
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Customer support executive Screening Questions
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3.7
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Job Description
- Provide exceptional customer service via phone, email, and chat
- Assist customers with inquiries, complaints, and technical issues
- Maintain a positive and professional demeanor at all times
- Communicate effectively and efficiently with customers and team members
- Identify and escalate any issues or trends to management
- Utilize CRM system to track customer interactions and resolutions
- Collaborate with other departments to resolve customer issues
- Meet and exceed performance metrics and goals set by management
- Stay up-to-date on company products, policies, and procedures
- Ability to work in a fast-paced environment and adapt to changing situations
