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Customer Support Associate
MoSahay Associate
Join the MoSahay Associate team as a Full Time Customer Support Associate on Erekrut, specializing in Customer Support Associate in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+1)
Customer Support
Vacancies- 30Interested Candidates - 83Call HandlingCalls HandlingCold CallingCustomer HandlingCustomer InteractionCustomer RelationshipCustomer Service AssociateCustomer SupportCustomer Support ExecutiveEffective communicationOutbound CallingTelecallerTelecallingTelecalling executive+ 11 More
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Personal Details
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Customer Support Associate Screening Questions
Job role experience is required
Qualification is required
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Relocation preference is required
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Job Description
- Provide customer support via phone, email, chat, and social media
- Address customer inquiries, concerns, and complaints in a professional and timely manner
- Assist customers with order placement, tracking, and returns
- Troubleshoot technical issues with products and services
- Collaborate with other teams to resolve complex customer issues
- Maintain accurate records of customer interactions and transactions
- Upsell products and services to enhance customer experience
- Stay up-to-date on company products, services, and policies
- Meet or exceed customer satisfaction and productivity goals
- Work flexible hours, including weekends and evenings as needed
