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Customer Support Executive
YIHIRES
Join the YIHIRES team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Jharkhand-Ranchi
Customer Support
Vacancies- 50Interested Candidates - 63Cold CallingCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationEnglish ProficiencyOrganization SkillsSupportSupport ExecutiveTelecalling+ 15 More
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Personal Details
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Work Experience is required
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Customer Support Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
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Relocation preference is required
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Ratings
3.7
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2397 Ratings
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Job Description
- Provide exceptional customer service and support via phone, email, and chat
- Handle customer inquiries, complaints, and issues with professionalism and efficiency
- Work closely with other team members to ensure timely resolution of customer problems
- Maintain accurate and detailed records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate department
- Proactively communicate updates and solutions to customers
- Stay current on company products, services, and policies to provide accurate information to customers
- Assist in creating and implementing customer service policies and procedures
- Demonstrate a positive and friendly attitude toward customers at all times
- Meet or exceed performance metrics for customer satisfaction and resolution times.
