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We are hiring for Female Customer Relationship Manager.

Location: Kodambakkam, Chennai, India (Google Maps Location Search: Artikel Lifestyle Private Limited)

Salary Range: 13,000 to 20,000

Responsibilities:

• Engage with our valued customers across various channels (phone, email, chat, social media) with empathy, professionalism, and accuracy.
• Must have the ability to quickly learn about of our products to guide the customers and queries effectively
• Collaborate seamlessly with internal teams to ensure a seamless customer experience.
• Bring Offline business by creating fresh business leads through cold calling.
• Utilize Excel or Google Sheets for data entry and management tasks.

Requirements:

• Fluency in both Hindi and English languages is mandatory.
• Previous experience in customer service or a related field is preferred.
• Exceptional communication skills, both written and verbal.
• A genuine passion for helping others and creating memorable experiences.
• Ability to thrive in a fast-paced environment, managing multiple tasks with ease.
• Proficiency in computer skills, including Microsoft Excel or Google Sheets.
   

Preferred Qualifications:

• Female candidates are preferred for this position, as we value diversity and inclusivity in our team.
• Experience with CRM systems is advantageous.
• Familiarity with ecommerce platforms or online sales environments is a plus.

Benefits:

• Competitive salary with performance-based growth.
• Opportunities for career advancement and professional development.
• A supportive and inclusive work environment that values diversity and teamwork.
• Opportunity to handle offline sales, including bulk B2B transactions, with commission provided for successful deals.

Schedule:

• Day shift
• Supplemental pay types:
• Overtime pay

Experience:

• Total work: 1 year (Preferred)
• Customer service: 2 years (Required)

Language:

• Hindi (Required)
• English (Required)
• Tamil (Preferred)