Apply via OneDayHire - Fastest Job Connect Starts Here!
Customer Support Executive
Startek
Join the Startek team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for B2B & B2C and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 100Interested Candidates - 76BPOCold CallingCustomer SupportCustomer Support ExecutiveEnglish LanguageHindi LanguageOutbound CallingTelecallingTelecalling executive+ 6 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Support Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Utilize company resources and tools to ensure accurate and efficient resolution
- Handle escalated customer concerns and provide solutions to ensure customer satisfaction
- Offer product recommendations and information to assist customers with their needs
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other departments to effectively resolve customer issues
- Stay updated on product knowledge and industry trends to enhance customer support
- Meet and exceed key performance indicators and goals set by management
- Ensure customer privacy and data security throughout all interactions
