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Customer Experience Executive

Sununited Infologics Llp

Confidential

1-3 Years

Kerala- Kanjikode

Customer Service

Vacancies- 1 Interested Candidates - 114 Customer AssistantCustomer CareCustomer Care Executive+ 10 More
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Personal Details

Customer Experience Executive Screening Questions

Job Description

- Manage and improve overall customer experience
- Handle customer inquiries and provide timely, accurate responses
- Assist in developing and implementing customer service policies and procedures
- Monitor customer feedback and reviews to identify areas for improvement
- Collaborate with cross-functional teams to resolve customer issues
- Conduct regular customer satisfaction surveys
- Implement strategies to increase customer loyalty and retention
- Analyze data to track key performance metrics
- Stay up-to-date on industry trends and best practices in customer experience
- Possess strong communication and problem-solving skills

Industry

Manufacturing

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office
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