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Inbound Voice Process

Walk Out counsultanty

0-3 Lakhs

Freshers (0-1) Years

Karnataka-Bangalore

Business Process Outsourcing

Vacancies- 1 Interested Candidates - 97 Call HandlingCalls HandlingCustomer Care+ 11 More
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Personal Details

Inbound Voice Process Screening Questions

Job Description

- Handling inbound calls from customers
- Providing exceptional customer service and resolving inquiries
- Following up with customers to ensure satisfaction
- Updating customer information in the system
- Collaborating with team members to optimize efficiency
- Adhering to company policies and procedures
- Escalating complex issues to appropriate departments
- Meeting or exceeding call metrics and targets
- Maintaining a positive attitude and professional demeanor
- Continuously improving product knowledge and communication skills.


Location: Startek- *Shivaji nagar! SPOT OFFER- Walkins from Mon to Sat!
Qualification: UG/Graduate with 1 year  experience

  • Candidate should be fluent in Hindi and English (Versant Level 4)
  • 6 Days working
  • Rotational Shifts : (8 am - 8 pm)  /9.hrs 45 mins
  • 1 Rotational Off

CTC: Upto 29000/- per month

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office
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