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RESPONSIBILITIES:

• Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives  
• Aware and in pursuit of opportunities for account growth with existing clients  
• Responsible for all client communications, conflict resolution, and compliance on client  deliverables  
• Work collaboratively with the planning and creative teams to develop and execute online/offline strategies  
• Manage program execution and financial performance while ensuring that overall strategy is sound and on point  
• Effectively manage projects to deliver on Cost, Quality, and Timing targets  
• Compile and analyze search data and metrics and make decisions regarding campaign direction  
• Basic knowledge of SEM, SEO, Website Development, Social Media & Content  
• Maintain schedule performance index and cost performance index  
• Follow-up with cross functional departments to strictly adhere to time and action calendar  
• Keep quality checked right from the start until completion of the project  
• Provide thorough training to the team members; mentor and guide them on regular basis 

JOB REQUIREMENTS:  

• Prior work experience in Client Servicing / Account Management  
• Should have the ability to effectively and efficiently manage a large team  
• Strong awareness on Google Algorithm Updates  
• Ability to specify technical changes to technical/development teams  
• Excellent communication skills