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Customer Care Executive
Openmind Services Ltd
Join the Openmind Services Ltd team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the Hospitality industry. We are seeking talented individuals with a passion for Sales & Marketing and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Gujarat-Ahmedabad (+1)
Business Process Outsourcing
Vacancies- 20Interested Candidates - 111B2C SalesCall CenterCalls HandlingCold CallingCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer SupportEffective communicationNegotiation SkillsOutbound SalesSalesSales ActivitiesSales ManagementTelecalling+ 12 More
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Personal Details
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Customer Care Executive Screening Questions
Job role experience is required
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Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Provide exceptional customer service via phone, email, and chat
- Handle inquiries and resolve issues in a professional and timely manner
- Maintain a positive, empathetic, and customer-focused attitude
- Educate customers on products, services, and promotions
- Update customer records accurately and efficiently
- Collaborate with other team members to ensure a seamless customer experience
- Meet or exceed performance metrics and goals
- Stay current on company policies, procedures, and industry trends
- Effectively communicate with customers and team members
- Ability to handle high-stress situations and remain calm and composed
