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International BPO Executive
Webvio Technologies Pvt Ltd
Join the Webvio Technologies Pvt Ltd team as a Full Time International BPO Executive on Erekrut, specializing in International BPO Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
West Bengal-Kolkata
BPO
Vacancies- 20Interested Candidates - 176B2C SalesBPOCold CallingCommunication SkillsCustomer Care ExecutiveCustomer SupportInbound SalesInternational BPO+ 5 More
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Personal Details
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International BPO Executive Screening Questions
Job role experience is required
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Job Description
- Manage international BPO operations and ensure smooth workflow
- Handle client queries and provide timely and accurate solutions
- Coordinate with team members to meet service level agreements and targets
- Monitor performance metrics and prepare reports for management
- Implement best practices in customer service and process improvement
- Collaborate with cross-functional teams to drive operational efficiency
- Resolve escalated issues and provide appropriate resolutions
- Stay updated on market trends and competitor activities
- Train and mentor team members to enhance their skills and performance
- Maintain strong relationships with clients for business growth and retention.
