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Service Advisor
One Plus Staffing
Join the One Plus Staffing team as a Full Time Service Advisor on Erekrut, specializing in Service Advisor in the Automotive industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Gujarat-Rajkot
Consumer Service
Vacancies- 5Interested Candidates - 180Client ServiceCustomer Care ServiceCustomer HandlingCustomer ServiceCustomer Service AssociateCustomer SupportEffective communicationSales AdvisorService AnalystVoice Support+ 7 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Service Advisor Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
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Job Description
-Interact with customers to understand their service needs and provide comprehensive information
- Schedule service appointments and allocate resources efficiently to meet customer demand
- Coordinate with technicians to ensure timely completion of service jobs
- Evaluate service quality and customer satisfaction, making recommendations for improvement
- Address customer inquiries and complaints in a professional and respectful manner
- Keep detailed records of service appointments, repairs, and customer interactions
- Stay current on industry trends and product knowledge to provide informed recommendations to customers
- Collaborate with the sales team to promote service packages and maintenance plans
- Follow up with customers to ensure satisfaction and retention
- Maintain a clean and organized service area to promote a positive customer experience
