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Customer support executive
Hardworking Resources
Join the Hardworking Resources team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Confidential
1-3 Years
Delhi-New Delhi (+1)
Customer Support
Vacancies- 50Interested Candidates - 159Chat SupportChat Support SpecialistCustomer RelationsCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEmail SupportEnglish ProficiencyInbound SupportRemote SupportSupportSupport Services+ 10 More
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Customer support executive Screening Questions
Job role experience is required
Qualification is required
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Job Description
- Provide exceptional customer service through phone, email, and live chat
- Respond to customer inquiries and resolve issues in a timely manner
- Understand and effectively communicate company products and services
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Assist with product troubleshooting and technical support
- Meet or exceed established performance goals and metrics
- Stay current on industry trends and best practices in customer support
- Handle escalated situations with professionalism and patience
- Maintain a positive and proactive attitude towards all customers and team members.
