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Customer Support Executive.
Globiva Services pvt ltd.
Join the Globiva Services pvt ltd. team as a Full Time Customer Support Executive. on Erekrut, specializing in Customer Support Executive. in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+1)
Customer Support
Vacancies- 20Interested Candidates - 120Banking Customer SupportBanking SupportChat SupportCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer Queries HandlingCustomer RelationsCustomer SupportCustomer Support ExecutiveEmail Support+ 11 More
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Customer Support Executive. Screening Questions
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Ratings
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Job Description
We are hiring for Customer Support Executive for Banking process
- Provide excellent customer service via phone, email, and chat
- Handle incoming inquiries and provide accurate information to customers
- Resolve customer issues and complaints in a prompt and professional manner
- Assist customers with product questions and troubleshooting
- Utilize CRM software to track and manage customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on company products and services to provide accurate information
- Meet key performance indicators and targets for customer satisfaction
- Maintain a positive and professional attitude while interacting with customers
- Identify opportunities for process improvement and customer service enhancement.
