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COM.OPERATOR/C.C.E/TELECALLER
A-one Job Consultancy
Join the BACK OFFICE WORK team as a Full Time COM.OPERATOR/C.C.E/TELECALLER on Erekrut, specializing in COM.OPERATOR/C.C.E/TELECALLER in the Textile industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Rajasthan-Bhilwara
Computer Operator - Information Technology and Services
Vacancies- 10Interested Candidates - 189Cold CallingComputer KnowledgeComputer OperatingCustomer Care ExecutiveCustomer HandlingCustomer Queries HandlingCustomer RelationCustomer Relationship ManagementCustomer Service RepresentativeDispatchingTelecallingTelecalling executive+ 9 More
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COM.OPERATOR/C.C.E/TELECALLER Screening Questions
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Job Description
- Answer incoming phone calls and assist customers with inquiries or concerns
- Make outbound calls to follow up on customer requests or resolve any issues
- Utilize computer systems to accurately input customer information and update records
- Provide excellent customer service by addressing customer needs in a professional and timely manner
- Work closely with other team members to ensure a positive customer experience
- Follow company policies and procedures to maintain a high level of performance
- Handle multiple tasks efficiently in a fast-paced work environment
- Maintain a positive attitude and remain calm under pressure
- Meet or exceed established goals and metrics for call volume and customer satisfaction
- Participate in training and development programs to enhance skills and knowledge.
