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Customer Service Coordinator
A-one Job Consultancy
Join the A-One Job Consultancy team as a Full Time Customer Service Coordinator on Erekrut, specializing in Customer Service Coordinator in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Pan India
Office Assistant
Vacancies- 1Interested Candidates - 132Cold CallingComputer KnowledgeComputer OperatorCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer HandlingCustomer ServiceCustomer Service AssociateMicrosoft ExcelMicrosoft OfficeMS WordReceptionistReceptionist ActivitiesTelecalling+ 14 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Service Coordinator Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner
- Communicate with customers through various channels such as phone, email, and chat
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to ensure customer needs are met
- Identify areas for improvement in the customer experience and make recommendations
- Stay up-to-date on product knowledge and industry trends
- Assist in training new customer service representatives
- Handle escalated customer complaints with professionalism and empathy
- Monitor customer satisfaction levels and implement strategies to improve
- Utilize a CRM system to track customer interactions and provide personalized service
