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Tele Caller

Upskill

3-6 Lakhs

1-3 Years

Delhi-New Delhi

Business Process Outsourcing

Vacancies- 5 Interested Candidates - 80 Call CenterCall Centre ManagerCall Handling+ 9 More
View Job Description

Personal Details

Tele Caller Screening Questions

Job Description

- Conduct outbound calls to potential customers to introduce them to Upskill's programs and services
- Maintain a high level of product knowledge to effectively answer any customer inquiries
- Follow up with leads and schedule appointments for the sales team
- Collaborate with the marketing team to develop scripts and strategies for prospecting
- Meet weekly and monthly targets for call volume and conversion rates
- Utilize CRM software to track and update customer information and interactions
- Provide exceptional customer service and build rapport with each contact
- Work closely with the sales team to ensure a seamless handoff of leads
- Participate in ongoing training and development to enhance call performance and sales skills
- Stay updated on industry trends and competitor offerings to effectively position Upskill's products

Industry

Education

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office
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