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Tele Caller
Upskill
Join the Upskill team as a Full Time Tele Caller on Erekrut, specializing in Tele Caller in the Education industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Delhi-New Delhi
Business Process Outsourcing
Vacancies- 5Interested Candidates - 80Call CenterCall Centre ManagerCall HandlingCalls HandlingCold CallingCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer HandlingEffective communicationTelecallingTelecalling executive+ 9 More
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Tele Caller Screening Questions
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Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Conduct outbound calls to potential customers to introduce them to Upskill's programs and services
- Maintain a high level of product knowledge to effectively answer any customer inquiries
- Follow up with leads and schedule appointments for the sales team
- Collaborate with the marketing team to develop scripts and strategies for prospecting
- Meet weekly and monthly targets for call volume and conversion rates
- Utilize CRM software to track and update customer information and interactions
- Provide exceptional customer service and build rapport with each contact
- Work closely with the sales team to ensure a seamless handoff of leads
- Participate in ongoing training and development to enhance call performance and sales skills
- Stay updated on industry trends and competitor offerings to effectively position Upskill's products