Apply via OneDayHire - Fastest Job Connect Starts Here!
Customer Care Executive
Ambica
Join the Ambica team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the Gems & Jewellery industry. We are seeking talented individuals with a passion for Jewellery Retailing and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Gujarat-Ahmedabad
Customer Support
Vacancies- 2Interested Candidates - 69CommunicationCustomer CareCustomer Care ExecutiveCustomer RelationProblem-Solving Skills+ 2 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Care Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide exceptional customer service to clients through phone, email, and chat
- Accurately enter and maintain customer information in database
- Address and resolve customer inquiries and issues in a timely manner
- Collaborate with team members to ensure customer satisfaction
- Use problem-solving skills to find solutions for customer concerns
- Follow up with customers to ensure their needs have been met
- Adhere to company policies and procedures when communicating with customers
- Assist with processing customer orders and returns
- Stay informed about company products and services to effectively assist customers
- Meet and exceed customer care goals and metrics
