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Customer Service
Orange Hr
Join the Orange Hr team as a Full Time Customer Service on Erekrut, specializing in Customer Service in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
Freshers (0-1) Years
Maharashtra- Mumbai .. (+1)
Customer Service
Vacancies- 50Interested Candidates - 201BPOCold CallingCustomer CareCustomer Care ExecutiveCustomer ExperienceCustomer HandlingCustomer ServiceCustomer Service AssociateCustomer Service RepresentativeInternational Customer Support+ 7 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Service Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide exceptional customer service support via phone, email, and chat
- Assist customers with inquiries, complaints, and product information
- Handle customer escalations and resolve issues in a timely and professional manner
- Maintain a positive and empathetic attitude towards every customer interaction
- Work closely with other departments to ensure customer satisfaction
- Keep detailed records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate teams
- Meet or exceed customer service KPIs and goals
- Stay current with product knowledge and company updates
- Collaborate with team members to improve overall customer service experience.
Shift: US/ UK / Australia shifts
5 days working
2 rotational off
Transportation available
Excellent English communication
Salary: Max 20 to 51k inhand (Salary will be depdn on communication and experience and last drawn)
