Apply via OneDayHire - Fastest Job Connect Starts Here!
Chat Process Executive
Nation Wide Consultancy
Join the Nation Wide Consultancy team as a Full Time Chat Process Executive on Erekrut, specializing in Chat Process Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Punjab-Mohali
Customer Support
Vacancies- 150Interested Candidates - 151Chat ProcessChat SupportChat Support SpecialistCustomer CareCustomer Care ExecutiveCustomer ExperienceCustomer Feedback IntegrationCustomer HandlingCustomer ServiceCustomer SupportCustomer Support ExecutiveEmail SupportEmail WritingTypingTyping Speed+ 12 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Chat Process Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide excellent customer service through chat process.
- Respond to customer queries and complaints in a timely manner.
- Assist customers with product information and troubleshooting.
- Maintain a positive and professional attitude while speaking with customers.
- Follow communication scripts and procedures to ensure consistency and quality.
- Document all customer interactions and transactions.
- Work collaboratively with team members to meet department goals.
- Stay up-to-date on company policies and procedures.
- Handle confidential information with sensitivity and discretion.
- Proactively identify opportunities to improve customer satisfaction and retention.
