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Call Centre Representative
Unit Infotech
Join the Unitinfotech team as a Full Time Call Centre Representative on Erekrut, specializing in Call Centre Representative in the HR Services industry. We are seeking talented individuals with a passion for Staffing and Recruiting and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Punjab-Mohali
BPO
Vacancies- 4Interested Candidates - 150Call CenterCall HandlingCalls HandlingCold CallingCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer ServiceCustomer SupportTelecallingTelecalling executive+ 8 More
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Personal Details
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Call Centre Representative Screening Questions
Job role experience is required
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Recruiter
Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Answer inbound calls and make outbound calls to customers in a timely and professional manner
- Assist customers with inquiries, provide information, and resolve any issues or concerns
- Utilize computer systems to track and process customer interactions and data
- Follow company guidelines and scripts to ensure consistent communication and customer service
- Collaborate with team members to reach performance goals and targets
- Maintain a positive and friendly attitude when interacting with customers
- Stay up to date on product knowledge and company policies to accurately assist customers
- Work in a fast-paced environment while maintaining high levels of accuracy and efficiency
- Handle customer complaints calmly and effectively, finding solutions to resolve issues
- Adhere to confidentiality and privacy policies to protect customer information.
