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Voice Associates
Sagility Healthcare Limited
3-6 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 15
Interested Candidates - 52
BPOCall CenterCold Calling+ 10 More
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Personal Details
Gender is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Voice Associates Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
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Current Salary is required
Expected Salary is required
Job Description
Roles and Responsibilities
- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters
- Assume responsibility for work and coordinating efforts
- Meeting assigned productivity goals
- Adhere to attendance and punctuality norms
- Acquiring knowledge & skills of related areas of the process
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
Education and Experience
- Graduates (Except Engg & PG Graduates)
- Fresher/ 0 – 12 Months
Desired skills and Abilities
- Good Oral and Written Communication Skill in English
- Awareness of Telephonic Etiquettes & MS Office suite
- Good Typing Skills & Basic computer Navigation Skills