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Customer Support
Ditinus Technology Private Limited
Join the Ditinus Technology Private Limited team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 20Interested Candidates - 57BPOCall CenterCall HandlingChat ProcessChat SupportChat Support SpecialistClient HandlingCustomer CareCustomer RelationsCustomer ServiceCustomer Service AssociateCustomer SupportCustomer Support Executive+ 10 More
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Personal Details
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Customer Support Screening Questions
Job role experience is required
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Relocation preference is required
Recruiter
Ratings
3.7
out of 5
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Job Description
- Provide exceptional customer support via phone, email, and chat
- Handle customer inquiries and resolve complaints in a timely and professional manner
- Assist customers with product information, troubleshooting, and technical support
- Maintain a high level of customer satisfaction by exceeding their expectations
- Collaborate with other departments to escalate and resolve customer issues
- Document customer interactions and feedback for analysis and continuous improvement
- Stay up-to-date on product knowledge and company policies
- Meet individual and team performance goals
- Work in a fast-paced environment and prioritize tasks effectively
- Uphold company values and represent the brand positively in all customer interactions