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Customer Support Executive
Bangalore Job Hub
Join the Bangalore Job Hub team as a Full Time Customer Support Executive - Ecpl ITC Customer Support on Erekrut, specializing in Customer Support Executive - Ecpl ITC Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Staffing and Recruiting and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
BPO
Vacancies- 45Interested Candidates - 148BPOCustomer CareCustomer Care ExecutiveCustomer Support+ 1 More
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Job Description
Position: Customer Support Executive - Ecpl ITC Customer Support
Join our team at Ecpl for the ITC Customer Support process as a Customer
Support Executive. We're seeking individuals with a minimum of 6 months of
BPO experience to provide exceptional service to our ITC customers.
Responsibilities:
Handle inbound customer inquiries and concerns related to ITC products and
services.
Provide timely and accurate resolutions while ensuring customer satisfaction.
Communicate effectively in English and Hindi to address customer queries
and concerns.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to ensure consistent service delivery and
exceed performance targets.
Qualifications:
Minimum qualification: PUC/Graduation.
At least 6 months of experience in a BPO environment, preferably in customer
support.
Proficiency in English and Hindi languages, both written and spoken.
Strong communication and interpersonal skills with a customer-centric
approach.
Ability to work a 6-day week with 1 rotational day off.
Salary: 20,000 to 22,000
Join our team and be part of our commitment to delivering exceptional
customer support for ITC products. Apply now and embark on a rewarding
career journey with Ecpl!