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Customer Support Executive
Bangalore Job Hub
Join the Bangalore Job Hub team as a Full Time Customer Support Executive - CRIC Domestic Customer Support on Erekrut, specializing in Customer Support Executive - CRIC Domestic Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Staffing and Recruiting and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
BPO
Vacancies- 45Interested Candidates - 155BPOCustomer CareCustomer Care ExecutiveCustomer SupportCustomer Support Executive+ 2 More
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Job Description
Position: Customer Support Executive - CRIC Domestic Customer Support
Join our team for the CRIC Domestic Customer Support process as a Customer
Support Executive. We're looking for individuals with at least 6 months of BPO
experience in customer support to provide exceptional service to our domestic
clientele.
Responsibilities:
Handle inbound customer inquiries and concerns via phone, email, or chat,
providing timely and accurate resolutions.
Assist customers in navigating CRIC products and services, addressing queries,
and troubleshooting issues effectively.
Ensure customer satisfaction by delivering personalized and empathetic support in
every interaction.
Maintain detailed and accurate records of customer interactions and transactions.
Collaborate with team members and management to continuously improve
customer support processes and exceed performance targets.
Minimum qualification: PUC.
At least 6 months of experience in a BPO environment, specifically in customer
support.
Proficiency in Hindi and English languages, both spoken and written.
Strong communication and interpersonal skills with a customer-focused approach.
Ability to work a 6-day week with one rotational day off and a day shift from 10:30
AM to 7:30 PM.
Salary: 20,000 to 22,000 CTC
Join our team and be part of our commitment to delivering exceptional customer
support with CRIC Domestic Customer Support. Apply now and embark on a
rewarding career journey with us